Ranger Canadian Security Systems ("Ranger," "we," "us") respects your privacy. This policy explains what personal information we collect through this website and our services, how we use it, and the choices you have. We handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario law.
Information we collect
- Contact and quote information you provide through our quote forms, chat assistant, phone or email, such as your name, phone number, email address, city and details about your property and security needs.
- Service information needed to design, install and support your security system, including site details and equipment records.
- Website usage information collected through standard analytics, such as pages visited, device type and approximate location, used to improve this website.
How we use your information
- To respond to your inquiries and provide quotes you request
- To deliver, monitor, maintain and support your security services
- To communicate about appointments, service and account matters
- To meet legal, insurance and regulatory obligations
- To improve our website and services
We do not sell your personal information. We share it only with service providers necessary to deliver our services (such as accredited monitoring stations and our website hosting provider), and only for the purposes described above.
Forms and chat on this website
Quote requests and chat conversations submitted on this site are transmitted and stored securely by our website platform (Netlify) and delivered to our team so we can respond to you. Please avoid submitting sensitive information (such as alarm codes) through website forms.
Retention and security
We keep personal information only as long as needed for the purposes above or as required by law, and we use reasonable administrative, technical and physical safeguards to protect it.
Your choices and rights
You may request access to, correction of, or deletion of your personal information, or withdraw consent to communications, by contacting us. We will respond in accordance with applicable law.
Contact us
Questions about this policy or your information:
Ranger Canadian Security Systems · Elora, Ontario N0B 1S0
Phone: 519 546 3022 · Email: contact@rangercanadian.ca